Uphold Login — How to Sign In Safely and Quickly
This guide explains how to log into your Uphold account using the web or mobile app, covers account recovery, offers security best practices, and shows troubleshooting tips for common login problems.
Quick overview
Uphold is a multi-asset financial platform for buying, holding and transferring currencies, cryptocurrencies and commodities. Access is protected by your email (or username), password and optional two-factor authentication (2FA). Below are concise, step-by-step instructions to get you signed in.
Step-by-step: Sign in on the web
- Open your browser and visit uphold.com.
- Click the Sign in button in the top right corner.
- Enter the email address associated with your Uphold account and your password.
- If you have 2FA enabled, enter the verification code from your authentication app or SMS message when prompted.
- Once authenticated, you’ll land on your Uphold dashboard where your balances and recent activity are visible.
Sign in with the mobile app
Uphold’s mobile app (iOS and Android) follows the same flow but offers conveniences like biometric unlock (Face ID / Touch ID) after initial login.
- Open the Uphold app.
- Tap Sign in and enter your credentials.
- Approve 2FA if requested or configure biometrics for faster future access.
New device or unrecognized location
If Uphold detects a login from a new device or location, it may ask you to confirm via email. Check your inbox for a confirmation link and follow the instructions before signing in again.
Troubleshooting common Uphold login issues
- Forgot password: Click Forgot password? on the sign-in page and follow the reset link sent to your email.
- 2FA not working: Make sure your authenticator app’s time sync is correct. Use backup codes if you saved them during setup.
- Account locked or flagged: Follow the on-screen prompts or contact Uphold Support via the Help Center inside the app or website.
- Email not received: Check spam/junk folders, and ensure your mailbox has space and is configured to receive emails from uphold.com.
Security best practices
- Use a strong, unique password and change it periodically.
- Enable two-factor authentication (2FA) and prefer an authenticator app over SMS when possible.
- Enable biometric unlock on mobile devices for convenience without sacrificing security.
- Never share your password, 2FA codes or backup codes with anyone.
Frequently asked questions
Q: How do I reset 2FA if I’ve lost my phone?
A: Use your saved backup codes or contact Uphold Support for account recovery; expect identity verification steps.
Q: Can I sign in with social logins?
A: Uphold may offer third-party sign-in options. Use the method you originally registered with or link accounts from your settings.
Need more help?
If you still can’t access your account, visit the Uphold Help Center from the website or the app’s support section. Keep your account details and a photo ID ready — support teams may ask for verification to protect your funds.